PRIVACY POLICY.

When you use the KSQ Essentials website, place an order, or contact us, we may receive information such as your name, phone number, email address, shipping and billing details, order information, messages sent to our support team, and technical information about how you use the website.

Some information is provided directly by you, while other information may be collected automatically through cookies, analytics tools, or the ecommerce platform used to operate our store.

We may use your information to:

• process, confirm, fulfil, and deliver orders;
• communicate about order status, delivery, returns, or customer support;
• verify cash-on-delivery or other order details;
• improve the website, products, advertising, and customer experience;
• detect misuse, fraud, or security issues; and
• comply with applicable legal, accounting, or regulatory requirements.

Order and transaction information may be processed by Shopify and by payment, logistics, courier, or fulfilment providers required to complete your purchase. We only share information that is reasonably necessary for those services to be performed.

For cash-on-delivery orders, relevant contact and delivery information may be shared with the courier or fulfilment partner handling your shipment.

Our website may use cookies and similar technologies to remember preferences, keep the store functioning, understand site performance, measure advertising, and improve the customer journey. Your browser may allow you to control or block certain cookies, although doing so can affect some website functions.

KSQ Essentials may use trusted third-party providers for ecommerce hosting, analytics, communications, advertising, payments, fraud prevention, fulfilment, and shipping. These providers may process information only as required to provide their services or as permitted by their own applicable terms and privacy obligations.

We retain information for as long as reasonably necessary to fulfil orders, provide support, maintain business records, resolve disputes, enforce agreements, and comply with applicable obligations. We use reasonable administrative and technical measures to protect customer information, but no online system can be guaranteed to be completely secure.

You may contact KSQ Essentials to ask about personal information you have provided to us, request corrections where appropriate, or raise a privacy-related concern. Certain records may need to be retained where required for legal, financial, fraud-prevention, or operational reasons.

We may update this Privacy Policy when our store practices, services, technology, or legal requirements change. The version displayed on this website will be the current version.